Privacy Policy

Last updated: January 2025

Introduction

The Gutters Green ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

Personal Information

When you submit a contact form or request a quote, we collect:

  • Name
  • Email address
  • Phone number
  • Physical address (street, city, state)
  • Message content

Analytics Data

We use Google Analytics 4 to understand how visitors interact with our website. This includes:

  • Pages visited and time spent on pages
  • Device type and browser information
  • Geographic location (city/region level only)
  • Referral source (how you found our website)
  • Interactions with forms, buttons, and features

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes for our services
  • Improve our website and services based on user behavior
  • Send you service-related communications (only if you've contacted us)
  • Understand which services and areas are most popular with our customers

Cookies

Our website uses cookies for analytics purposes only:

  • Google Analytics cookies: Track visitor interactions (only if you accept cookies)
  • Cookie consent preference: Remember your cookie acceptance choice

You can decline cookies through our cookie banner. If you decline, analytics will not track your visit.

Data Sharing

We do not sell, trade, or rent your personal information. We only share data with:

  • Google Analytics: For website analytics (with anonymized IP addresses)
  • Email service providers: To process contact form submissions

Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for all data transmission
  • Secure email protocols
  • Limited access to personal information

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: tonygreen@theguttersgreen.com
  • Phone: 253-248-4670
  • Address: Federal Way, WA 98023

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.